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I have a couple to add to your praise list.
1. Shimano : I had lost a brake collar on one of my curados and I called them up and the rep sent me about 10 of them for free.

2. Alluring Baits : The owner Brent responds promptly to emails and his shipments are fast . The packaging may not be the greatest or prettiest but the money you save and the speed of the service is GREAT.

3. GYCB : Although you had a bad experience with them John. I have had great service from them. I requested some stickers and received them and some patches. .. I also subscribe to their magazine as well.
 
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